Returning & Shipping

Our goal is to offer you the best shipping options, no matter where you live.

  • All orders are sent to dispatch immediately after the order is placed. We cannot cancel orders after they are placed.  Normal processing/shipping time is 7-14 business days.
  • Orders are shipped via USPS.
  • CC&A is not responsible for orders lost, mishandled or misplaced by USPS. 
  • Pre-Orders will be processed within 21-30 business days. Please plan accordingly. 
  • If you are using PayPal, please ensure that the shipping address is correct prior to checkout. 
  • Once your order has been shipped and has arrived at USPS, please refer to your tracking number and contact them directly for updates.

We want you to love your Crowned items as much as we do!

If you are not completely satisfied with your purchase you may return the item within 7 days of receiving it for exchange or credit ONLY.
There are no refunds. 
To exchange, customers must contact us for return instructions. Please DO NOT return any items without contacting the support team first.
Items must be in resaleable condition (no deodorant stains caused during fitting.)
Sorry, shipping costs will not be refunded.
  • Customer is responsible for all return shipping charges (outgoing & incoming). If an exchange is granted by customer service, additional shipping charges do apply. 
  • If the exchange includes a new item at an additional cost an invoice will be sent for the difference in cost. 
  • Orders cannot be cancelled once they are placed. 
PLEASE CONTACT US WITH ANY QUESTIONS.
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